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United Airlines (UA) Business Class In-Flight: Los Angeles - Hong Kong - Los Angeles (LAX - HKG - LAX) 12/2007

Category: In-Flight Service 2008-01-18

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Tell you the truth, I was not looking forward to this Hong Kong trip. Not because I didn't like Hong Kong, but because I didn't want to be on the United Airlines flights to/from Hong Kong with the Hong Kong base crew...

I had been on several flights to/from Hong Kong and had unpleasant experiences with the Hong Kong base crew. I found them rude, unfriendly, impolite and sometimes lazy!

LAX - HKG:

On Christmas Day, we took UA 867 from Los Angeles to Hong Kong. As soon as we got to our seats in the upper deck, an Asian (later we found out she's Chinese) FA came over and told us in an unfriendly tone of voice that our luggages wouldn't fit in the overhead bin. Of course I knew our carry-0n luggages wouldn't fit since we've been on the upper deck for so many times. So, I told her also in an unfriendly voice that after we got what we needed, we would bring the luggages back to the storage closet.

Once we were settled, H and I took a box of chocolate to the cockpit for the flight crew and wished them happy holiday. Then, we gave the remaining boxes of chocolate to that Chinese FA and told her that these are for the whole cabin crew. She looked so surprised, a bit shocked and speechless. She thanked us and said that she would take them to the supervisor.

During the flight, the flight crew and some of the cabin crew came by to thank us for the chocolate. Not sure if it's because of the chocolate, the service on this flight was very good. The two FAs that servicing the upper deck were actually very nice, polite and friendly....

View of the front section of the upper deck Business Class cabin
United Airlines 747-400 Upper Deck Business Class Cabin -- Seat 15A & 15B have plenty of leg room due to the exit
H was in Seat 15A enjoying champagne and AJ was resting with his eyes closed in Seat 16B
To Begin: Sauteed herbed shrimp, prosciutto ham and fresh fruit w/Kalamata olive sauce. Fresh seasonal greens w/Buttermilk ranch dressing
Main Course: Pan-seared filet mignon with green peppercorn sauce w/Fingerling potatoes and sauteed zucchini and carrots
Filet mignon was tender and juicy ....
Main Course: Shrimp and scallops with ginger, garlic, spring onion sauce w/Steamed rice and green beans, carrots and corn.

Shrimp and scallops were not very fresh and tasted mushy

Dessert: International cheese selection - Kerrygold Vintage Cheddar, Port-Salut w/crackers and grapes
Prior to Arrival: Fresh fruit & croissant
Beef pastrami on pretzel roll w/Herb and garlic russet potatoes
The Beef pastrami sandwich roll was overly heated because some parts of the sandwich were either hard or crispy
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